Business Systems - looking at inputs and outputs

It is a good intellectual tool in management to look at things from a systems perspective

• What are the outcomes we are seeking to drive?

  • How do we quantify that?

• What are required inputs - resources going in.

  • How do we quantify that?

For instance for an integration team the resources going in are:

• Salaries of people

• Cost of computers and infra-structure

• And interfaces created (and maintained).

  • How does that impact on revenue earned?

All of these things can then be mapped back to budgets.