iNTERFACEWARE Documentation
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Optimizing Systems
Bottlenecks
Complex Systems
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System Constraints
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The Goal
Conversation
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Trust
Narratives
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Influence the Narrative
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Follow the conversation
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Complex Systems Theory
Communication Concepts
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Emotional Foundations of Communication
Written Communication
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Every concept requires understanding other concepts
Everyone starts with a different set of starting concepts
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Not all concepts are equally important
Small documents are better
We get bored by reading material which is obvious to us
What technology do we need to do this?
What is Confluence?
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It has superfluous features
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Inserting page trees and navigation links is manual and requires conscious effort to do it.
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It can be unreliable with losing connection with many people on a page
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The side panel doesn't update well.
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It's difficult to see what pages are linking to a page
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It's difficult to find hyperlinks in general
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Code snippets should guess the language
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The analytics don't really give clarity as to how content is being consumed.
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Confluence doesn't provide good built in navigation to find the next page.
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No way to limit the visibility of all the content for a starting user
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Moving pages around between spaces is not perfectly implemented.
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The mobile experience is awkward
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I need to show live Lua
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How do solve the documentation technology problem?
How can we extract data from Confluence?
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What navigation problem are we trying to solve?
It's non trivial to get this site indexed by Google
Sales Concepts
Marketing Communication
Team Concepts
Video Communication
Business Concepts
Workspace Concepts
Simplicity Design Concepts
Home Concepts
Law and Accounting Concepts
Computer Concepts
Information System Concepts
Product X
Consciousness
Human Concepts Overview
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Further Reading
Our Core Values
Heuristics
Large Language Models
Blogs
Concepts
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What technology do we need to do this?
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The side panel doesn't update well.
The side panel doesn't update well.
Eliot Muir
Owned by
Eliot Muir
Sept 20, 2021
1 min read
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And yet it’s one of the most important features of the software.
How did emojiis get priority
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