Successful solutions make user's lives easier, not harder.

The art of successfully integrating systems and getting co-operation from the users of those systems is to deliver value that makes their lives easier, not harder.

Seems like a simple concept and yet it is a concept that seems to elude a lot of wannabe enterprise data architects who fail to understand that delivering complicated solutions will result in user resistance and solution failure.

Users will be motivated to put effort into their work to maintain useful integrations.

See integrating our CRM and accounting system.