We can’t pay upfront for a year as we have customer coming in throughout the year.
We can split up the payments. Only for mid-tier and higher as sending invoices out and collecting payments can be a bit of a headache for entry level packages
I can't commit to three years of commitment.
Our average churn rate as of 2023 is lower than 2% and the average customer stays with us for approximately over 8 years. We are committed to working with our customers as partners. If we can’t help or be of help then we also don’t want to stand in the way.
Why do you sell in packages of 10s or 20s
We want to be able to give you some breathing room. On average our pricing is lower than any competitor out in the market. We don’t want to limit your growth. Even if you only needed 5, the pricing is still better than any competitor in comparison.
its too expensive
Go back to the problem the customer talked about and implications discussed during discovery. How much is the problem worth to you?