How to troubleshoot Iguana network issues

 

https://www.youtube.com/embed/iqR49yjfvn8

Issue Summary

  • In case, Iguana encounter network issues:

    • Unable to connect LLP / TCP

    • Unable to receive HL7 messages

  • There are some third party network tool that can provide you preliminary analysis

How to use third party tool to analyze Iguana network issue

  • There are many third party network protocol analyzer (such as Wireshark) that can monitor and analyze:

    • TCP/IP (LLP)

    • HTTP

    • SMTP

  • The purposes of using these network analyzer are to:

    • Ensure Iguana connection has been established successfully

    • Monitor data transfer in/out of Iguana

    • Provides better audit or network error messages

LLP Wireshark Demo

Establish LLP Connection

Successfully Send/Receive HL7 Data

 

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