Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 2 Next »

The roles in your company that are needed to get this phase done are:

 Integration Engineer

This is a technical person that needs to be able to understand data and how to use Iguana. They need to have good communication skills in order to communicate with other technical people in your customer base, and contacts with Support

 Security and Infra-structure Team

It’s important that this team is engaged in your organization to make sure the infra-structure set up is both reliable and secure. Security is a huge problem in the current IT landscape.

 Iguana Support

This will be the main contact to help support any issues with Iguana. They work with the Integration Engineer of the team to help troubleshoot problems they encounter.

These are the tasks which need to be performed:

 Levels of Support

 Troubleshooting and Error Handling

  • No labels