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For the last 2 years I have been unable to get anyone at TD bank to fix the problem that my VIsa will try and do two factor authentication by sending a text to my old non existent office number instead of my cellphone.
On top of that I frequently get blocks on my card for small purchases. It is a lot of friction.
I would love some help with this problem. My email is eliot.muir@interfaceware.com. I have banked with TD since 2001 - over the years it been over $100 million of transactions we have had going through - I know that makes us small and unimportant for a bank.
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