Error Message

• System error in the EventViewer

• The iNTERFACEWARE Iguana service terminated with service-specific error 2147484928 (0x80000500).

Issue

• A case of the crash happening while trying to resize a string buffer and write it to memory. In the past this has been associated with the system running low or out of memory.

Solution

• Restart Iguana

• Customer cleaned database from 2.5 million patients to about 100 thousand patients. This indicates a memory error was triggered due to low memory on the system.