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A repeatable business process/model is a well understood ‘recipe’ that can result in predictable successful outcomes for the organization doing it.

An example of this in our business is:

  • Take medium skilled technical people combined with

  • Using the HL7 protocol

  • And Iguana set up using our best practices as they are today.

Then the result is that interfaces get cranked out:

  • Predictable time

  • Predictable cost

  • Using easily available local resources - someone that can map HL7 is a more easily found person than an expert Web Developer

  • Reliably and securely.

All done on budget. What more could a decision maker want who cares about organizational goals want?

Showing this solution to their business needs is how we can establish ourselves as trusted advisors. It’s stepping back and showing that we understand the larger frame and what matters to our customer organizations.

An easy way to understand it is to think about your own money. When you have scrimped and saved and managed to put aside $5000 for your savings what would you prefer? Would you rather put your money into well managed company that can predictably preserve your $5000 and pay interest or would you bet on some yahoo that is playing around with the latest and greatest technology but isn’t able to map out how the time and cost structure will work.

A concrete example with this would be say Perfect Serve - one of their acquisitions is pumping up their usage of docker and Mirth - the best way to challenge their narrative is to counter with a larger frame that looks at things from the perspective of budgets, time, risk and repeatability.

Scaleable in this context means one can put in more investment and get a proportional, predictable return on that investment - which is the holy grail for most investors.

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