How to handle Unresponsive Iguana Dashboard

Issue

Try using a different browser:
- In the past, we have seen some issues come up while using Internet Explorer
- Recommended browsers:
  Firefox, Safari, Google Chrome, Microsoft Edge
- https://help.interfaceware.com/v6/system-requirements
Try clearing Browser Cache
To rule out it being a browser related issue, try sending a HTTP/HTTPS request to the web page and it should send a response back:
- Open Powershell in Command Prompt
```
powershell
Invoke-WebRequest
uri: http://localhost:6543/
```
- It should look something like this:

Use the channel API to monitor Iguana Channels programmatically
Check for log and socket usage
For Reference: https://help.interfaceware.com/v6/monitor-iguana-channels-programmatically

Sometimes our clients will get a “too many open sockets (FD_SETSIZE=2048 reached)” log error on very busy servers. This error occurs when you try to open more than 2048 socket connections for an instance of Iguana.

Run the socket diagnostic command to check socket usage:

http://localhost:<Iguana port number>/socket_diagnostic.html

Adjust the IGUANA_WEB_SOCKET_IDLE_TIMEOUT_SECONDS system variable to a lower value (default is 120 seconds) – you can set it as low as one second.
Please refer to the following two help documents for more detailed solutions:
https://help.interfaceware.com/v6/how-to-fix-the-too-many-open-sockets-error
https://help.interfaceware.com/tuning-a-large-scale-iguana-install.html#menu3

If this is an intermittent issue, and the Iguana logs and ServiceErrorLog.txt file doesn’t provide any information, please try resetting the servers network settings:
For Reference:
https://tech-banker.com/how-to-fix-err_empty_response-error/