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Identify your Iguana

Identify your Iguana

We really care about making sure our customers get the best experience of IguanaX and our company. One of the ways we do that is through https://interfaceware.atlassian.net/wiki/spaces/IXB/pages/2640511082. The instant IguanaX crashes and reboots, a crash report is uploaded to our crash server (which is an IguanaX instance) and a slack message is generated which our development team sees.

We can fix problems very quickly and make the patch available to you using https://interfaceware.atlassian.net/wiki/spaces/IXB/pages/2649980937.

But only if we can communicate with you! When you setup your IguanaX, please take the time to fill out your:

  1. https://interfaceware.atlassian.net/wiki/spaces/IXB/pages/2528116737 - your name and email address are super important so we can email you if we see a problem.

  2. https://interfaceware.atlassian.net/wiki/spaces/IXB/pages/2663481380 - the title is very important if you have more than one Iguana machine so we can trace where you had an issue.

Filling out the details for these two screens means that if you do have a problem, we can have your back and help you.