Trusted Advisor - What is it in our context?

What does it take to be a trusted advisor to our customers?

• Have genuine market knowledge and understands the healthcare integration space.

• Can show genuine interest and understanding in the customer organizations goals?

  • Which requires understanding of core business and technical concepts.

  • Good communication skills - i.e. clarification, good conversations.

• Then have the ability to map what we do to help the customer achieve their organizational goals.