Key health indicators for an account

Do we have a high enough level contact?

Do we understand their business?

• What are their integration challenges?

• Do we understand the value that we bring to their business?

• Do we understand their work flow?

Are they using the latest version?

• If not, why not. Are they happy with what they have?

  • Have we communicated our road map?

    • People who see our road map and appreciate it are more likely to be healthy

    • Do they understand our business?