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Every organization using Iguana X will have an iNTERFACEWARE Members Account for ongoing management of:

  • Iguana Licenses - view current use, activate new licenses, or transfer licenses.

  • Financial history - current invoices and payment history.

The Members Account portal can be accessed by visiting my.interfaceware.com or through the Log In button on our website.

Using your Members Account:

 View Licenses

Using your Members Account, you can click View All to view and manage all of your activated Iguana licenses. Select a particular license to see its details.

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When viewing a specific license you can Edit Details or Transfer License to a new Iguana.

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 Activate a New License

Using your Members Account you can activate a new license code for a particular Iguana ID, to register or update your Iguana license.

See Register Iguana.

 Transfer a License

There are 2 methods to transfer a license:

  1. Contact iNTERFACEWARE to request a license transfer:

To transfer a license from an existing Iguana ID to a new Iguana ID, you can email license@interfaceware.com, providing the old and new Iguana ID. The license team will send a new license code for you to apply to your new Iguana instance.

  1. Transfer License using the Members Account:

This method is not available to all organizations. If available, in your members account, view all licenses and select the old Iguana license you want to transfer. Click Transfer License.

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Provide the new instance details, including the Iguana ID of the new Iguana you wish to use this license. Click Save Changes and go into your new Iguana instance Settings>License and click edit to update your Iguana license code.

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 View Financial History

If you have Financial Read permissions to your Members Account, you can use the Account History page to view current invoices and history of payments.

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 Manage Members Account Users and Permissions

Multiple people from your organization can be granted access the account, the following permissions can be assigned:

  • Full permissions: Activate new license codes, transfer licenses and view financial history

  • Read-write permissions: Activate new license codes and transfer licenses

  • Read-only permissions: View license codes

Every account will have a Primary Individual with full admin permissions to the Members Portal.

To manage users or grant permissions, the primary individual should email your Account Manager or license@interfaceware.com, with a message containing the permissions request.

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