Issue
Iguana log files locked or corrupted causing Iguana to crash or misbehave
Iguana log files missing
Crash dumps may or may not be produced
ServiceErrorLog may or may not contain details regarding the crash
Sometimes in ServiceErrorLog:
database disk image is malformed SQLite return code: 11
Sometimes in ServiceErrorLog:
disk i/o error Extended err code: SQLITE_IOERR_WRITE SQLite return code: 10
Sometimes when you start Iguana:
s
Possible Causes and Solutions
Case 1: Antiviruses/ backup processes causing lock on index files
Ensure no vulnerability scans are performed while the Iguana service is running
Ensure that the log directory is whitelisted from any antivirus or backup software process (see help doc https://help.interfaceware.com/v6/prevent-antivirus-and-backup-software-locking-iguana-index-files )
Change the Iguana log purge time to a different time than when your backup program runs, ideally during a time of day with low-volume traffic
Ensure only "*.log" files that are older than one day are backed up.
Case 2: Disk is out of Space
Check the log usage statistics <iguana_url>:<web_serv_port>/log_usage_statistics
Ensure you