For IguanaX to function correctly it needs to be installed in an environment which has access a number of services. Please go through this check list:
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Upon installation, IguanaX automatically licenses itself as a 30 day trial by accessing our Members site at https://my.interfaceware.com. If IguanaX cannot access this site, then a trial cannot be automatically activated. Manual licensing provided by iNTERFACEWARE would be required. |
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It is essential that you can get to https://downloads.interfaceware.com so you can get upgrades –essential for safe operation of IguanaX. This means having port 443 open. How do you know that when it is closed? You can navigate to Settings > → About and make sure you do not see something like:  |
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IguanaX has no built in components. All components are currently hosted by Atlassian the same company that makes Jira. Bitbucket is a secure platform that is used to host Git archives that millions of users rely for securely storing their source code. Port 22 and 443 need to be open for access to http://bitbucket.org - this is essential. |
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IguanaX has the ability to automatically upload crash reports. These crash reports contain no patient information. They are however extremely useful for us to rapidly identify problems and deliver the reliability you expect from Iguana. We upload crash reports via port 7888 on https://crashreport.interfaceware.com.:7888/ |
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We have the ability to give customers access to pre-release snapshot updates. If you need a patch or if we are discussing build building a new feature with you then this is a very helpful facility. The host you will need open will depend on the operating system your IguanaX is running on, the port number is always 7777:
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