Jason Fried deserves to have a billion dollar business with Hey. He is and his business partner are super smart and he has - they have brilliant design ideas thinking from First Principles
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But with Hey you have to switch to Basecamps Basecamp’s servers. So everyone I know who knows about Hey has been too reluctant to try it.
So Hey will end up like Bitkeeper or Betamax. Shame - it is a beautifully thought out product - it deserves to be much more successful.
If you know Jason and you care about his work - please bring this to his attention. Basecamp is a beautiful gem of a company - I would like to see it be successful with Hey.