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• Iguana runs out of memory while building the configuration.xml

• Bugs that empty configuration.xml

Solutions

1. Check the last update on the emptied IguanaConfiguration.xml

2. Restore a backed up IguanaMainRepo prior to the IguanaConfiguration.xml being emptied

3. Reinstall Iguana following these steps:
   https://help.interfaceware.com/v6/backup-and-restore

If they do not have a back up

Iguana 6

1. Analyze their IguanaMainRepo from sourcetree:
   /wiki/spaces/CSHC/pages/1032618281

2. Find the commit that emptied the IguanaConfiguration.xml

3. Revert the commit until that point

4. Reinstall Iguana following these steps:
   https://help.interfaceware.com/v6/backup-and-restore

Iguana 5

1. Obtain the customers IguanaConfiguration.xml and vcs_repo.sqlite

   1. This will not work if the scripts are missing from vcs_repo.sqlite

   2. IguanaConfiguration.xml must have some data in it

2. Modify the IguanaConfiguration.xml to be in a valid format, you will need to add and delete lines

   1. You can compare it to the default Iguana 5 configruation.xml to get the correct format

3. Start Iguana with the modified configuration.xml and vcs_repo.sqlite file in the working directory

4. You should be able to get some configurations (not all)

Case Study

36283- User setting caused Configuration XML to empty

36279 - Webserver setting caused Configuration XML to empty

35067 - Webserver setting caused Configuration XML to empty https://interfaceware.atlassian.net/browse/IE-2531

36389 - Replacing special character caused configuration file corruption https://interfaceware.atlassian.net/jira/software/projects/CFRI/boards/12?selectedIssue=CFRI-44

36448 - Unclear root cause; Iguana identified an unknown/non-existing channel as a source channel in the From Que component of another channel. Observed multiple empty channel configuration commits in the MainRepo.

36362 - Sync manager imported a QUE channel but failed to import the source channel for that component

36479 - Iguana 5