Trust is the fundamental currency of all human relationships. Whether it is between you and your family, your co-workers or your customers - it’s the fundamental currency of all human relationships.
When trust is broken it is very hard to re-establish it.
Trust needs steady consistent investment.
When you a high degree of trust then great things are possibleIf you think of a human being as a node talking to other humans then trust is the degree of weighting that is given to the information from each nodes.
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So to build a functioning organization it’s about trying to enhance the trust between your people so they can communicate well.
It’s to be built, maintained and not broken to key the healthy flow of information.