Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleSTEP 3: Go to your email click the Activation Link provided and login to your new Members Account

Once you create an account, an email will be sent to you containing an activation link.
Look for an email with the subject “Activate Your iNTERFACEWARE Account“.

Click on the activation link and sign in to your members account with the email and password you just created.

Screen Shot 2024-02-05 at 1.01.40 PM.png
Step 5: View Financial history - invoices, payments, amount due
Expand
titleSTEP 4: Work with iFW Contact iNTERFACEWARE to set up additional Members Account Users and Permissions

Multiple people from your organization can be granted access the account, the following permissions can be assigned:

  • Full permissions: Activate new license codes, transfer licenses and view financial history

  • Read-write permissions: Activate new license codes and transfer licenses

  • Read-only permissions: View license codes

In addition, each organization has a designated Primary Individual, who can grant additional permissions to other people in the organizationEvery organization will have a Primary Individual with full admin permissions to the Members Portal. To grant permissions, the primary individual should email your Account Manager or license@interfaceware.com, with a message containing the permissions request.

Expand
title

Using your Members Account:

...

Expand
titleView Licenses

Using your Members Account, you can click View All to view and manage all of your activated Iguana licenses. Select a particular license to see its details.

Screen Shot 2024-02-05 at 12.22.58 PM.pngImage Added

When viewing a specific license you can Edit Details or Transfer License to a new Iguana.

Screen Shot 2024-02-05 at 12.23.39 PM.pngImage Added
Expand
titleActivate a

...

New License

Using your Members Account you can activate a new license code for a particular Iguana ID, to register or update your Iguana license.

See Register Iguana.

Expand
titleTransfer a License

There are 2 methods to transfer a license:

  1. Contact iNTERFACEWARE to request a license transfer:

...

To transfer a license from an existing Iguana ID to a new Iguana ID, you can email license@interfaceware.com, providing the old and new Iguana ID. The license team will send a new license code for you to apply to your new Iguana instance.

...

  1. Transfer License using the Members Account:

In your members account,

...

view all licenses and select the old Iguana license you want to transfer. Click Transfer License.

transfer_license.pngImage Added

Provide the new instance details,

...

including the Iguana ID of the new Iguana you wish to use this license. Click Save Changes and go into your new Iguana instance Settings>License and click edit to update your Iguana license code.

trasnfer.pngImage Added
Expand
titleView Financial History

If you have Financial Read permissions to your Members Account, you can use the Account History page to view current invoices and history of payments.

Screen Shot 2024-02-05 at 3.19.58 PM.pngImage Added