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After inputting the command with your information, wait until the progress percentage reaches 100%. The file has now been uploaded to our FTP server.
Inform your iNTERFACEWARE representative when you have uploaded the file, and we will begin the debugging process.
FTP Server Credentials
If you are using third party software to upload your archive, you may require the following credentials:
FTP Server: ftp.interfaceware.com
Username: upload
Password: (your full e-mail address)
Possible Errors
You may receive the following errors while uploading your archive to our FTP site. Please contact your iNTERFACEWARE representative and they can help resolve these issues.
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Deleting folder error when attempting to remove files already uploaded:
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Reference
For more crash dump information, please reference our help page: https://help.interfaceware.com/v6/how-to-report-problems#ftp