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titleHow do we solve this problem?

Well how about you make it so I can talk on one platform and route my message to the platforms other people prefer - I stay where am comfortable and the people I love can stay where they are comfortable.

It can be done with IguanaX and talking to APIs like the Slack adapter. Messages can be routed to where the people I care about choose to be and we can communicate better.

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titleYuck - creepy - that means my data would have to go through some cloud server - no ffing way!

No it would not necessarily need to. The solution can be implemented using IguanaX as the platform which means the customer can keep control of their own data.

See The privacy conundrum with Cloud Services