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During the Iguana Server migration, you might need to manually resubmit queued message from the old Iguana into the new Iguana. There are two ways to achieve it. |
Iguana Log Export
Navigate to Iguana Logs
Configure the following Search Criteria:
Channel
Type=Message
Hide Deleted
Time Range (If know the queued message time range)
Choose on Export
Choose A CSV file
Click on Export button to generate CSV
Open CSV in Excel and Delete None “Message“ type logs (such as “Ignored Data Msg“)
Back Iguana Logs with the same Step 2 Search Criteria
Click on “Last Processed Message” link
Scroll up/down to find the “Last Processed Message“ message that has “PROCESSED“ tag and click on it
Click on “Show me a direct link to this entry“ to capture the message refid
Use refid to find the last processed message in CSV file
Find refid in CSV MessageId column and delete all the earlier processed messages include the “Last Processed Message“
The remaining messages in CSV are queued messages