Introduction

This page documents how to rollback to an older version of Iguana (6.1.5 → 6.0.8). Before you start, you should note down the current instance’s Iguana ID. You might need to ask iNTERFACEWARE to transfer over the licenses, in case of any issues.

Prerequisite

1. Use an account with Local Administrator privileges.

2. Commit all unsaved work in your translators.

3. Stop the Iguana service.

4. Backup Iguana Working directory (directory where IguanaMainRepo folder is located)

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Downgrade Procedure

1. Use the command line to change into the application directory of the current Iguana version (e.g 6.1.5).

2. Run the command: iguana_service –uninstall

3. Download a no installer zip file for the new version of Iguana. Make sure you pick the right operating system and 32 vs. 64 build etc. Download links found here: https://dl.interfaceware.com/
   

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4. Extract the zip into a fresh new versioned folder., like: C:\Program Files\iNTERFACEWARE\Iguana6_0_8

5. Replace the iguana_service.hdf file with the following contents:
   

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6. Use the command line console to change directory into the folder you extracted the files into.

7. Then run the command: iguana --run --working_dir "

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8. If there are no issues, you will see “Main event loop is now running“

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9. Stop the command (ctrl + c) and run the following command to install the service:
   iguana_service --install

10. Login into the Iguana dashboard and verify that the channels are running correctly that should be running.

References

https://help.interfaceware.com/v6/deployment-best-practices-new#upgrade