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Summary

• Iguana service runs out of memory causing a crash

• Crash dumps may or may not be produced

• ServiceErrorLog may or may not contain details regarding the crash

• Sometimes in ServiceErrorLog:

  Code Block
  [ERROR] Traceback (innermost last): Error -2147483392: Unhandled exception

• Sometimes in Windows event log:

  Code Block
  Faulting application name: iguana.exe, version: 6.1.4.0, time stamp: 0x5fc81029 Faulting module name: iguana.exe, version: 6.1.4.0, time stamp: 0x5fc81029 Exception code: 0xc0000005

• Sometimes on a linux machine: Out of memory kill signal

  Code Block
  Out of memory: kill process 1342 (iguana) score 973 or sacrifice child

Troubleshooting and Possible

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Solutions

Case 1: Server ran out of Memory

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