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  • Iguana service runs out of memory causing a crash

  • Crash dumps may or may not be produced

  • ServiceErrorLog may or may not contain details regarding the crash

  • Sometimes in ServiceErrorLog:

    Code Block
    [ERROR] Traceback (innermost last): Error -2147483392: Unhandled exception

  • Sometimes in Windows event log:

    Code Block
    Faulting application name: iguana.exe, version: 6.1.4.0, time stamp: 0x5fc81029
Faulting module name: iguana.exe, version: 6.1.4.0, time stamp: 0x5fc81029
Exception code: 0xc0000005

  • Sometimes on a linux machine: Out of memory kill signal

    Code Block
    Out of memory: kill process 1342 (iguana) score 973 or sacrifice child

Possible Causes and Solutions

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Case 1: Server ran out of Memory

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