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Take for instance for iNTERFACEWARE. We found that by using Iguana to integrate these systems to get 360 degree picture of our customers:
Licensing system
Support system
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This has massive value - since one can scale up the number of customer accounts without needing to scale up the number of account managers.
How did we do it? Well it really helped that we had simple systems in all the categories.
Read more in Integration Concepts.
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